Unified Healthcare Communications Platform

Top ranked Medicaid plan & highest rated Medicare Advantage HMO in New York called our work for them “groundbreaking”.



HIPAA, TCPA, MMA. Keeping our customers compliant is a key strength.



Text (SMS, MMS), voice (IVR), email, nanosites, chat, mail. All work in “concert” and in awareness of each other.


HealthCrowd: the brains behind member communications



Timely, valuable and actionable. Tested strategies and continuously refreshed libraries save time and increase success.



Patients, Members, Participants, Prospects. Bring clarity to your crowd.



Your data made clear & useful. Use it to activate & anticipate.

Learn More ➤

Engaged Members, Happy Customers

Press Coverage

Silicon Valley Business Journal The Huffington Post TechCrunch MedCity News Telefonica MobiHealth News GE Health IT Views San Francisco Health Plan City of New Orleans mHealth News Healthcare Payer News Beta Boston PRlog Managed Healthcare Executive

Industry Affiliations

Healthcare Information and Management Systems Society America's Health Insurance Plans AHA MHPA ACAP

Learn More ➤

MHPA 2015 Annual Meeting

November 11-13, 2015 | Washington, DC

MHPA2015 will examine Medicaid's 50-year evolution through thought-provoking sessions on the latest in managed health care operations, policies, and populations, as well as health plan best practices, and discuss the challenges and opportunities ahead to strengthen Medicaid for the next 50 years. HealthCrowd is the proud sponsor of this year's Best Practices Compendium.

MHPA 2015 Annual Meeting
2015 Medicaid Managed Care Conference

2015 Medicaid Managed Care Conference

October 8-9, 2015 | Orlando, FL

See innovation in action as Medicaid becomes the Nation’s largest insurer. Our CEO, Bing, will keynote Day 2 with a presentation on macro trends in Medicaid member communications and paradigm shifts necessary to be successful over the long run.

Inovalon Client Congress 2015

October 4-6, 2015 | Washington, DC

The 7th annual Inovalon Client Congress 2015 is a two-and-a-half-day conference that brings together some of the top healthcare leaders from across the United States. Our CEO, Bing, will present her perspectives on member engagement.

Inovalon Client Congress 2015
The 5th Annual HEDIS & Quality Improvement Summit

The 5th Annual HEDIS® & Quality Improvement Summit

September 1-2, 2015 | Scottsdale, AZ

Learn about the latest strategies from other quality leaders and innovators. HealthCrowd will present a case study with ACAP plan member — the San Francisco Health Plan.

Transforming #Medicaid Member Communications

July 29, 2015 | MHPA Webinar

Join Bing, CEO of HealthCrowd, for a presentation that will allow you to immediately take action, centering on how macro healthcare trends are requiring a transformation in Medicaid member communications.

Webinar Wednesdays - Medicaid Health Plans of America
ACAP CEO Summit 2015

ACAP Annual CEO Summit

June 15-16, 2015 | Washington, DC

The 2015 CEO Summit, ACAP's signature event for Medicaid-focused health plans, celebrated the 50th anniversary of the Medicaid program being signed into law — as well as the 15th anniversary of ACAP's founding.

Medicaid Managed Care Congress 2015

May 20-22, 2015 | Baltimore, MD

Our CEO, Neng Bing Doh will be presenting at the largest Medicaid managed care conference serving the healthcare community.

Medicaid Managed Care Congress 2015
World Congress Leadership Summit on Medicaid Managed Care 2015

The World Congress Leadership Summit on Medicaid Managed Care

February 24-25, 2015 | Alexandria, VA

With much uncertainty still in the air around health care reform it is important to collaborate on the issues that government health care faces. Join us at this 8th Annual event.

Medicaid Innovations 2015

February 3-5, 2015 | Orlando FL

Key Issues and Trends. Emerging trends. Growth of managed care. Expansion. Prospects for Medicaid reform. See you there.

Medicaid Innovations 2015
Healthfirst Case Study

Case Study

Healthfirst: Intelligent Mobile Messaging — a Viable Way to Engage Medicaid Members

The fastest growing health plan in New York shows that innovation pays off.

Request Article ➤

Thought Leadership Series

Key 2013 Insights: Mobile Messaging & Medicaid Managed Care

Read about acuity gained as we guided the market through 2013.

Request Article ➤

Thought Leadership Series