Who We Are

Who We Are

HealthCrowd is the industry’s first end-to-end communications solution. Our vision? To transform healthcare communications from tactical activity to strategic lever.

What We Offer

HealthCrowd is changing the paradigm in member communications.

Unified Communications Platform

Unified Communications Platform

Different modalities work together driving your members to action.

Clairvoyance™

Clairvoyance™

Communications analytics gives you clarity into the ROI of all your member communication efforts.

RiskSentinel™

RiskSentinel™

Manage risk associated with your digital member outreach.

Why HealthCrowd?

At HealthCrowd, our 4 pillars hold us to a higher standard so you can focus on your members.

Compliance

Compliance

TCPA, HIPAA. Keeping our customers compliant is a key strength.

Coordination

Coordination

Text, voice, email, nanosites. All working “in concert”.

Content

Content

Relevant, timely, actionable. Our know-how and continuous testing increase your success.

Clarity

Clarity

With clarity comes sanity. Bring clarity to your communications.

What We've Learned

At HealthCrowd, our work shows how plan members are engaged with timely and relevant communications. Our case studies and thought leadership papers reveal key insights that lead to successful campaigns.

[NEW] Considerations For Developing a Digital Communications RFP

Getting ready to issue a member communications RFP or simply want some guidance? This guide captures many of the of the items that need to be understood and planned for in order to launch your initiative successfully, on-time and create quantifiable value for you. It even includes some of the best RFP questions we've seen, categorized by topic.

[POPULAR] Scalable Text Outreach — Balancing Risk Versus Reward

Many health plans are beginning to embrace digital outreach to engage their members, with texting being one of the most popular. But, there are many considerations in place to implementing a program that delivers the promise of this new modality. Read our latest Thought Leadership Series to gain insights on enrollment approaches and how that can determine the success of your text outreach.

[POPULAR] Innovative Outreach Initiative Drives QARR/HEDIS Improvement

Learn how a major health plan launched an outreach initiative that not only rapidly increased member engagement but also delivered statistically significant increases in preventive visits.

Where We'll Be

Upcoming Events

New York Association of Health Plans

The 9th Annual Medicaid Innovations 2018

January 31 - February 2, 2018 | Orlando, FL

In 2018, Medicaid Plans and states need to get back to basics and make sure core administrative functions that impact revenue are managed while ensuring clinical infrastructure and processes are person-centered and supportive.

Medicare Conference

February 26-27, 2018 | Austin, TX

The mission of this event is to convene health systems and insurance providers to examine the healthcare-political landscape within which Medicare operations and to arm attendees with proven skills and methods to retain members, raise star ratings, reduce costs and risk through health system alignment, and implement MACRA.

2018 RISE Nashville

12th Annual RISE Summit

March 11-13, 2018 | Nashville, TN

The RISE Nashville Summit is the only event that gathers everyone in the field. All the answers, case studies and real life experiences you need to be successful can be found here – in one place. It is your search engine for Risk Adjustment, Quality Improvement & Financial Compliance.

Request A Demo

Want to learn more about HealthCrowd’s diverse solution suite? Request a demo today!