What We Offer
HealthCrowd is changing the paradigm in member communications.
Unified Communications Platform
Different modalities work together driving your members to action.
Communications analytics gives you clarity into the ROI of all your member communication efforts.
Manage risk associated with your digital member outreach.
At HealthCrowd, our 4 pillars hold us to a higher standard so you can focus on your members.
TCPA, HIPAA. Keeping our customers compliant is a key strength.
Text, voice, email, nanosites. All working “in concert”.
Relevant, timely, actionable. Our know-how and continuous testing increase your success.
With clarity comes sanity. Bring clarity to your communications.
What We've Learned
At HealthCrowd, our work shows how plan members are engaged with timely and relevant communications. Our case studies and thought leadership papers reveal key insights that lead to successful campaigns.
Getting ready to issue a member communications RFP or simply want some guidance? This guide captures many of the of the items that need to be understood and planned for in order to launch your initiative successfully, on-time and create quantifiable value for you. It even includes some of the best RFP questions we've seen, categorized by topic.
Many health plans are beginning to embrace digital outreach to engage their members, with texting being one of the most popular. But, there are many considerations in place to implementing a program that delivers the promise of this new modality. Read our latest Thought Leadership Series to gain insights on enrollment approaches and how that can determine the success of your text outreach.
Learn how a major health plan launched an outreach initiative that not only rapidly increased member engagement but also delivered statistically significant increases in preventive visits.