Unified Healthcare Communications Platform
Top ranked Medicaid plan & highest rated Medicare Advantage HMO in New York called our work for them “groundbreaking”.
HIPAA, TCPA, MMA. Keeping our customers compliant is a key strength.
Text (SMS, MMS), voice (IVR), email, nanosites, chat, mail. All work in “concert” and in awareness of each other.
HealthCrowd: the brains behind member communications
Timely, valuable and actionable. Tested strategies and continuously refreshed libraries save time and increase success.
Patients, Members, Participants, Prospects. Bring clarity to your crowd.
Your data made clear & useful. Use it to activate & anticipate.
Engaged Members, Happy Customers
I enjoy this service. On bad days it gets me through...shows me somebody cares...it also carries good info. You get a big thumbs up from me... :)”Medicaid health plan member
I'm retired so I actually look forward to seeing these text messages each day. There are a good reminder to take my medications.”Medicare health plan member
You guys kicked me in the butt to start taking care of myself. Before this program, I was out of control and now my sugars are in a healthy range. I have kept every single text message and will continue to look at them.”Commercial health plan member
HealthCrowd has been very mindful of our goals, and they consistently provide insights into new ways of communicating and serving our members. I have been very impressed with their reporting, analytics, and application of best practices.”Patrick Lumbres
HealthCrowd’s member-centric approach resonates well with our health plan. They guided us on compliance and best practices, and the service is always top-notch.”Rochelle Tigner
Care1st Health Plan
We were the first in our field in the world to trial this type of patient-interactive program. HealthCrowd listened to our needs and was instrumental in helping us reach our goals. The end result was that significantly more patients completed outpatient cardiac rehabilitation. HealthCrowd pays for itself.”Patricia Lounsbury, RN, BC, BSN, MEd, CCRN, FAACVPR
University of Iowa Hospitals & Clinics
The AHA piloted HealthCrowd's platform. We found it surprisingly easy to deploy and utilize. Nearly all participants remained engaged throughout the program & several wanted to continue beyond it! The team was easy to work with and provided a good mix of technology, behavior change & healthcare knowledge — all of which are important in creating successful, scalable interventions.”Avneet Jolly, MBA
Consultant to the American Heart Association
HealthCrowd provided an invaluable service for our study! We were able to collect daily information from study participants. The study participants were engaged and had high response rates (92%) to multiple daily text messages. The HealthCrowd team was extremely responsive in preparing for the study and provided good technical support for the duration of the study. We look forward to future collaborations.Dr. H. Irene Su, MD MSCE
University of California, San Diego & Clinics
MHPA 2015 Annual Meeting
November 11-13, 2015 | Washington, DC
MHPA2015 will examine Medicaid's 50-year evolution through thought-provoking sessions on the latest in managed health care operations, policies, and populations, as well as health plan best practices, and discuss the challenges and opportunities ahead to strengthen Medicaid for the next 50 years. HealthCrowd is the proud sponsor of this year's Best Practices Compendium.
2015 Medicaid Managed Care Conference
October 8-9, 2015 | Orlando, FL
See innovation in action as Medicaid becomes the Nation’s largest insurer. Our CEO, Bing, will keynote Day 2 with a presentation on macro trends in Medicaid member communications and paradigm shifts necessary to be successful over the long run.
Inovalon Client Congress 2015
October 4-6, 2015 | Washington, DC
The 7th annual Inovalon Client Congress 2015 is a two-and-a-half-day conference that brings together some of the top healthcare leaders from across the United States. Our CEO, Bing, will present her perspectives on member engagement.
The 5th Annual HEDIS® & Quality Improvement Summit
September 1-2, 2015 | Scottsdale, AZ
Learn about the latest strategies from other quality leaders and innovators. HealthCrowd will present a case study with ACAP plan member — the San Francisco Health Plan.
Transforming #Medicaid Member Communications
July 29, 2015 | MHPA Webinar
Join Bing, CEO of HealthCrowd, for a presentation that will allow you to immediately take action, centering on how macro healthcare trends are requiring a transformation in Medicaid member communications.
ACAP Annual CEO Summit
June 15-16, 2015 | Washington, DC
The 2015 CEO Summit, ACAP's signature event for Medicaid-focused health plans, celebrated the 50th anniversary of the Medicaid program being signed into law — as well as the 15th anniversary of ACAP's founding.
Medicaid Managed Care Congress 2015
May 20-22, 2015 | Baltimore, MD
Our CEO, Neng Bing Doh will be presenting at the largest Medicaid managed care conference serving the healthcare community.
The World Congress Leadership Summit on Medicaid Managed Care
February 24-25, 2015 | Alexandria, VA
With much uncertainty still in the air around health care reform it is important to collaborate on the issues that government health care faces. Join us at this 8th Annual event.
Medicaid Innovations 2015
February 3-5, 2015 | Orlando FL
Key Issues and Trends. Emerging trends. Growth of managed care. Expansion. Prospects for Medicaid reform. See you there.
Healthfirst: Intelligent Mobile Messaging — a Viable Way to Engage Medicaid Members
The fastest growing health plan in New York shows that innovation pays off.
Thought Leadership Series
Key 2013 Insights: Mobile Messaging & Medicaid Managed Care
Read about acuity gained as we guided the market through 2013.